This issue is now resolved for all users and are seeing signs of complete recovery across Zenduty. Users will see success in triggering Incidents via the Email integration, along with recovery to their Email, SMS and Voice notifications.
We apologize for any disruptions to your day.
Posted Oct 20, 2025 - 10:11 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 09:53 UTC
Update
We are monitoring recovery of all the impacted functionalities. We appreciate your patience and will provide the next update in 30-minutes.
Posted Oct 20, 2025 - 09:52 UTC
Investigating
We are currently experiencing issues with our Email integration, Voice, SMS and Email alerts. Our team is actively investigating the issue and working to restore full access as quickly as possible.